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RETURNS & EXCHANGES

Every piece leaving our atelier is crafted to last. If something isn't right, we're here to make it so — simply and without hassle.

Return Period

You have 14 days from the date of delivery to request a return.

Return Conditions

Items must be:

  • Unworn
  • In perfect condition
  • Returned in their original packaging

Any item that does not meet these conditions may not be accepted.

Return Process

To initiate a return, contact us at contact@teseobarcelona.com.

Please include:

  • Your order number
  • The reason for the return

We will provide you with the next steps.

Return Costs

Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error.

Refunds

Once your return has been received and approved, your refund will be processed to your original payment method within 5 to 10 business days.

Need Help?

Our team is here to assist you with any question regarding your order — contact@teseobarcelona.com